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Young woman fits Phonak Infinio Sphere AI hearing aids on head and torso simulator in research lab.

How AI is used for real benefits in the real world

At Phonak, we innovate for people. Our advanced AI-powered hearing aids are designed to help people to hear better in the real world, significantly reducing listening effort, and enhancing every conversation.1

Stay ahead in a rapidly evolving field with our AI-powered solutions and educational resources that allow you to work smarter, focus on high-value client care, and achieve higher hearing aid wearer satisfaction.


Empower your practice today and shape the future of hearing healthcare

AI is gradually finding its place in hearing care, offering valuable tools to audiologists, and potentially improving patient outcomes. While challenges remain, AI is evolving from buzzword to a useful tool for you and your patients.

New educational series!

Hearing care of the future:

AI in audiology.

The educational series is your gateway to the future of hearing care. It gives hearing care professionals and clinic owners an early look at emerging AI applications—not just in technology, but in business strategy, client counseling, and clinical efficiency.

A select group of global AI experts, including Phonak’s own thought leaders, share cutting-edge insights in a series of high-quality, engaging webinars—each designed to inspire, educate, and equip you for what’s ahead.

AI in Audiology Webinar Series: Modern entrance hall with AI statue and speaker display.

How does AI help people with hearing aids in the real world?

AI isn’t just a buzzword—it’s making a measurable difference in daily life. Phonak’s AI-powered hearing aid features are engineered to improve how clients hear and function throughout their day.

Built on the Infinio platform, Phonak technology includes AI-driven features like AutoSense OS and Spheric Speech Clarity, providing excellent speech understanding from any direction and in a wide range of real-life listening situations. This gives you a flexible solution for diverse patients needs.

 

How does an AI feature like AutoSense help patients in the real world?

This is what the data shows: 

16%

better speech understanding1
 
Patients can follow conversations more clearly—even in noise or group settings.

45%

reduced listening effort2
Less mental strain means more energy for social connection and participation.

21%

less listening fatigue by day’s end3
Patients stay engaged longer without the drain of constant audio processing.

Infinio Platform with AutoSense OS: AI-powered precision – seamless adaptation 

Your patients don’t live in one environment—so their hearing aids shouldn’t either. 

Powered by the Infinio platform, Phonak’s AutoSense OS 6.0 is an AI-trained automatic operating system that continuously analyzes the sound environment—more than 700 times per second—to ensure the hearing aid adapts in real time to what the client needs to hear.

For patients, this means:
For hearing care professionals, this means:  

In simple terms, AutoSense OS makes it easier to deliver exceptional outcomes—no matter where life takes your clients.

Spheric Speech Clarity: Advanced speech understanding in noise

Speech in background noise is one of the most difficult challenges for hearing aid users—and a key factor in overall satisfaction.

Phonak’s Spheric Speech Clarity uses deep neural network (DNN)-based denoising to extract, enhance, and integrate speech from any direction. This allows clients to hear what matters most, even in complex acoustic environments.

Spheric Speech Clarity offers proven benefits for your patients:

Patients can engage with friends, family members or colleagues even in the noisiest environments. As there is instant speech separation from noise all around – with an unprecedented 10.2 dB SNR improvement.*5

Patients experience a level of clean and clear speech that surpasses any current technology - truly delivering on “Life is on." With Audéo Sphere, speech understanding increased by up to 36.7%.6**

Patients are able to participate in a lively family dinner, follow an engaging lecture or simply enjoy a heart-to-heart conversation with a friend in a noisy environment. That's the power of exceptional speech clarity. They are 2 to 3x more likely to understand every word, from any direction, compared to two leading competitors.6***

Discover the science behind Infinio: Real-world results, backed by evidence

The Infinio platform isn’t just built on innovation—it’s proven by research. From controlled lab settings to real-life environments, Phonak continues to validate the performance of its AI-powered hearing technology, ensuring real-world benefits for clients.

Group of people in restaurant

Field study – Huang, HY. et al., 2025

This study investigated the effect of a Deep Neural Network (DNN) signal processing noise reduction feature, Spheric Speech Clarity, on cognitive function. The feature, introduced with the Phonak Infinio platform, showed significant effects on interference control and working memory capacity while listening in noise.

Two women walking down the street

Field study – Miller, A. et al., October 2024

This study highlights spontaneous user preference for Phonak Audéo Sphere Infinio in daily listening conditions—underscoring its value in real-world patient satisfaction.

A middle-aged man with a hearing aid behind the ear, sitting at a restaurant table outdoors

Field study – Raufer, S. et al., 2024

Speech understanding in noise is one of the biggest challenges for hearing aid users. This study confirms that Spheric Speech Clarity delivers measurable improvements in speech clarity compared to leading alternatives.

Blog posts

Spheric Speech Clarity

Learn more about our new DNN-based denoising feature that revolutionizes signal processing in the most challenging acoustic environments.

 

ERA Chip

AutoSense OS 6.0

Our automatic operating system has been trained with artificial intelligence-based machine learning to accurately identify a sound environment.

 

Family at a restaurant

Personalized Amplification

AI helps customize hearing aids to individual needs. AI can also analyze unique patient needs, preferences, and listening environments to fine-tune hearing aids in real-time, optimizing the listening experience. Phonak AutoSense™ OS is a splendid example of how AI-based machine learning improves speech understanding and reduces listening effort.

Audiologist at work
Hearing Health Management

AI-powered apps empower patients to take a more active role in managing their hearing health, complementing professional audiological care. For example, an AI-powered tinnitus app can learn unique tinnitus patterns and create personalized sound therapies to mask the ringing sensation. It can also incorporate cognitive behavioral therapy (CBT) techniques to help manage stress and anxiety associated with tinnitus, ultimately improving overall well-being.

Middle aged couple exercising near a mountain lake

References

1. Appleton, J. (2020). AutoSense OS 4.0 - significantly less listening effort and preferred for speech intelligibility. Phonak Field Study News. https://www.phonak.com/evidence 
2. Latzel, M., & Hobi, S. (2022). ActiveVent Receiver provides benefit of open and closed acoustics for better speech understanding in noise and naturalness of own voice perception. Phonak Field Study News. https://www.phonak.com/evidence.
3. Thibodeau L. M. (2020) Benefits in Speech Recognition in Noise with Remote Wireless Microphones in Group Settings. Journal of the American Academy of Audiology, 31(6), 404–411. 
4. Latzel, M., Lesimple, C., & Woodward, J. (2022). New implementation of directional beamforming configurations show improved speech understanding and reduced listening effort. Phonak Field Study News. https://www.phonak.com/evidence 
5. Latzel, M., Lesimple, C., & Woodward, J. (2023). Speech Enhancer significantly reduces listening 

effort and increases intelligibility for speech from a distance. Phonak Field Study News. https://www.phonak.com/evidence

6. RIC: 
Usability PDL-14751 
PDL-18247 (Func. Behavior) 
PDL-18770 (Hear. Perf.) 
BTE: 
Usability PDL-14720 
Hearing Performance verification report: PDL-18771 
Functional verification report: PDL-18246

7. https://nix-united.com/blog/artificial-intelligence-vs-machine-learning-vs-deep-learning-explaining-the-difference/

Confidence in consistent performance across real-world situations

Fewer fine-tuning appointments thanks to automatic personalization4

A solution that fits diverse clients lifestyles with minimal intervention