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Contact us

Your hearing care provider is ready to help you with most questions, but if you have a technical question or a question about the connectivity of your Phonak hearing aids, please visit our support pages. There, you will find answers to frequently asked questions, instructions on how to use our products, our smartphone compatibility website, and a form to contact us if needed.

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For hearing aid wearer/patient inquiries please fill out the form.
Thank you!

A Phonak Representative will be in contact as soon as possible.


  

  

    
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We never sell any personal information you provide to us. By completing this form, you agree to our Privacy Policy and Terms of Use.





    














    

        

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Address 

 750 North Commons Drive,

Aurora, IL 60504


If you are a hearing care professional, please complete our Hearing Health Care Professional contact us form





    




    



    


  

  
    
  



        
    


    



        
        
        

      


      
      
 

    


  









 
Patient technical support




    








    
For most questions, your hearing care provider is ready to help you. This includes questions regarding your Phonak hearing aids and your overall hearing well-being. 


For technical support, especially as it relates to apps and accessories, you can find our resources here. If you have more questions, we are here for you. Please feel free to reach out to our team at 800-679-4871.


If you are a hearing care provider in need of technical support, please reach out via your usual channels. 





    









  


    

      
      

        

          

            

              

                


    
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Phonak Veterans Affairs support


        

        

        

    
        
        
    
    

        
        



    
For questions on Phonak wireless devices, feel free to reach out to our team and call Phonak VA Customer Care Representative at 866-230-0110.


For specific Phonak hearing aid questions, your hearing care provider is ready to help you.




For more Phonak hearing aid information contact the U.S. Department of Veteran Affairs







    




        
    


    



        
        
        

      


      
      
 

    


  

















  


    
 
      
        
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