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What’s New
Being in the moment has never been this easy.
Phonak Audéo Infinio (Ultra) Sphere™ Hearing Aids
Dedicated AI chip Rechargeable on the go Universal connectivity
Phonak hearing aids are powered by advanced AI to help people hear better in the real world. Infinio Ultra Sphere is designed to offer the best sound for your patients. Anytime. Anywhere. They can enjoy unlimited conversations in a world of noise with Spheric Speech Clarity 2.0, delivering a new level of clear speech4 throughout their day.
- Automatic and precise AI adaptation to surroundings, boosting speech understanding in noisy situations1
- Spheric Speech Clarity 2.0 - DEEPSONIC™ DNN chip separates speech from noise in real time from any direction
- Always universal. Connectivity that works, no matter the device
- Power that lasts. All day long with up to 56 hours of battery life*
- Effortless care with new EasyGuard™ domes to protect hearing aids from earwax
- SCIF-compliant option for those who need it
The very best for you.
Phonak Audéo™ lnfinio (Ultra) R Hearing Aids
AI technology Fully rechargeable Universal connectivity
Infinio Ultra is designed to provide your patients with the best sound, no matter the situation. Anytime. Anywhere. Powered by real-time AI to deliver exceptional sound quality so they can hear better in the real world with confidence.
- Automatic and precise AI adaptation to changing environments, boosting speech understanding in noise1 for clear, seamless conversations.
- Always universal. Connectivity that works, no matter the device
- Power that lasts. All day long with up to 31 hours of battery life*
- Effortless care with new EasyGuard™ domes to protect hearing aids from earwax
- Compatible with CROS for those with single-sided deafness
- SCIF-compliant option for those who need it
Effortless care. Clear sound.
EasyGuard™ domes
Hearing aid care has never been easier, thanks to new EasyGuard™ domes, featuring a sound-transmitting, sealed membrane that protects the receiver from earwax.2
- Easy to clean, so your can enjoy clear sound with fewer interruptions
- Protect the essential parts of patient’s hearing aids from wax, helping them last longer
- Eco-friendly and easy-to-use packaging
Phonak Naída Lumity is designed for mild to severe hearing loss. Powered by real-time AI, it helps your patients hear better so they can confidently stay connected to the world around them.
Virto R Infinio with RightFit customization
RightFit uses a multi-faceted customization approach that molds Virto I-R to fit the unique anatomic and acoustic profile of each individual ear. A custom, modern and rechargeable design that delivers both comfort and style for people living active lives without compromising sound quality or hearing performance.
- Our proprietary RightFit customization approach assures a precise fit that is as-small-as-possible for each individual ear
- Biometric Calibration is part of our customization ecosystem that utilizes 1600 data points to help deliver a precision fit for exceptional sound quality1
Supporting your patients with tinnitus
SilentCloud is a prescription-based approved medical app for self-paced management of bothersome tinnitus.
Empower your patients to self-manage their tinnitus
SilentCloud provides a new way to support tinnitus patients in their journey, while allowing you to deliver a high standard of care.
Find everything you need to know to be able to confidently discuss these topics and explain them to your patients in everyday terms.
We’d love to keep you updated with insights and the latest in hearing technology. Join our professionals hearing community on social media for useful information and real-time updates. Be part of the conversation!
Contact our team
For Hearing Health Care Professional Inquiries
How can we help you? Use the territory map and directory below to locate your account manager and their contact information.
Jennifer Coblentz-Boling, AuD
Senior Director
Jennifer.Boling@phonak.com
Jayme Slager
Government Contract Manager
Jayme.Slager@phonak.com
Ashley Spisak
Government Service Marketing Manager
Ashley.Spisak@phonak.com
Jana Rentz, AuD
Regional Sales Director
Jana.Rentz@phonak.com
Dane Bowers, AuD
Regional Sales Director
Dane.Bowers@phonak.com
Kate Baldocchi, AuD
Account Manager
Kate.Baldocchi@phonak.com
Tiffany Carter, AuD
Account Manager
Tiffany.Carter@phonak.com
Victoria Sarbin, AuD
Account Manager
Victoria.Sarbin@phonak.com
Jamie Sklarski, AuD
Account Manager
Jamie.Sklarski@phonak.com
Alexis Galvan
Inside Account Manager - East
Alexis.Galvan@phonak.com
Annie Penhale, M.S., CCC-A
Account Manager
Annie.Penhale@phonak.com
Daniel Pendlebury, AuD
Account Manager
Daniel.Pendlebury@phonak.com
Courtney Abel, AuD
Account Manager
Courtney.Abel@phonak.com
Jorge Irizarry, AuD
Inside Audiology Account Manager
Jorge.Irizarry@phonak.com
Mindy Abrams
Account Specialist
Mindy.Abrams@phonak.com
Phone: 888-561-7555
Fax: 630-836-9770
Consumer Hotline: 866-230-0110
Website: phonak.com/governmentservices
Government Forms
Footnotes
* The maximum battery runtime is determined by battery condition, hearing loss, environmental sound classification, streaming usage and activated feature set.
1. Wright, A. et al. (2025). AutoSense OS 7.0 improves speech understanding with highly rated sound quality for challenging listening environments. Phonak Field Study News retrieved from www.phonak.com/evidence
2. Based on Phonak internal data. Contact claims@sonova.com if you are interested in more information.
3. Wright, A. et al. (2025). AutoSense OS 7.0 improves speech understanding with highly rated sound quality for challenging listening environments. Phonak Field Study News retrieved from www.phonak.com/evidence
4. Raufer, S., Kohlhauer, P., Jehle, F., Kühnel, V., Preuss, M., Hobi, S. (2024). Spheric Speech Clarity proven to outperform three key competitors for clear speech in noise. Phonak Field Study News retrieved from: https://www.phonak.com/evidence.
5. Bishop, R. K., Schumacher, D., Hoffman, Ochsner, G., Kleine, T. (2017). Biometric Calibration: improving directionality for Phonak Virto™ B. Phonak Field Study News retrieved from https://www.phonak.com/evidence
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